225 Colonial Drive, South Pittsburg, TN 37380
(423) 837-8800
We’re open Monday – Friday, 8 a.m. – 5:00 p.m. EST
Frequently Asked Questions
Please read our FAQ before sending us a message.
What are the delivery charges for orders from the Surfactant Store?
These will vary based on the amount and distance that products will be shipped. We use FedEx for all shipments of products from The Surfactant Store.
Which payment methods are accepted in The Surfactant Store?
We accept all major credit cards.
How long will delivery take?
Due to the variety of chemistries we offer, delivery schedules may vary. A representative will contact you shortly after your order to verify the schedule for delivery of your surfactant order.
How secure is shopping in the Surfactant Store? Is my data protected?
Your data is protected completely. We will never share any information regarding your account with anyone outside of our organization.
What exactly happens after ordering?
A representative will contact you and confirm your order and delivery schedule. Any additional paperwork that may be required will be collected at that time.
Do I receive an invoice for my order?
You will receive an invoice along with all necessary transportation documentation to safely ship your surfactant order.
Send us an email
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